TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization
Who Should Attend?
You must have 3 years of on-the-job experience in a process, The tools in this course will be very beneficial for:
Hotel& Hospital staff
Planning for Top Quality
Managing the Quality Functions
Standards for Quality and Environmental Management Systems & “Malcolm Baldrige” Award
Statistical Quality Control.
Six Sigma Breakthrough Improvement
Number of Sessions : 10 sessions
Peter Nagy Sheath
14+yearsof qualitysystem experience - Diploma in Total Quality Management TQM - Master business administration at Arab academy
Dr. Mohamed Ibrahim
Deputy Quality Manager
+11 Years of Quality Experience, freelance consultant , MQM , TQM , IMS consultant , Auditor, tutor, system implementation& establishment
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