Total quality management TQM

TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization

Who Should Attend?

You must have 3 years of on-the-job experience in a process, The tools in this course will be very beneficial for:

• Pharmacists

• All Engineers

• Bankers

• Hotel& Hospital staff

Course Topics:

• Planning for Top Quality
  

• Managing the Quality Functions
  

• Standards for Quality and Environmental Management Systems & “Malcolm Baldrige” Award

• Statistical Quality Control.

• Six Sigma Breakthrough Improvement

• Project Management                                                                                                                        
  

• 
  

Number of Sessions : 
10 sessions 

Instructor:

Speaker

Peter Nagy Sheath

Quality Manager

14+ years of quality system experience - Diploma in Total Quality Management TQM - Master business administration at Arab academy

Speaker

Dr. Mohamed Ibrahim

 Deputy Quality Manager

+11 Years of Quality Experience, freelance consultant , MQM , TQM , IMS consultant , Auditor, tutor, system implementation& establishment