TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization
Who Should Attend?
You must have 1 year of on-the-job experience in a process, The tools in this course will be very beneficial for:
Hotel& Hospital staff
·Planning for Top Quality
·Managing the Quality Functions
·Standards for Quality Management Systems
·Statistical Process Control.
·Six Sigma Breakthrough Improvement
Number of Sessions:
14+yearsof qualitysystem experience - Diploma in Total Quality Management TQM - Master business administration at Arab academy