TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization
Who Should Attend?
You must have 1 year of on-the-job experience in a process, The tools in this course will be very beneficial for:
Hotel& Hospital staff
Planning for Top Quality
Managing the Quality Functions
Standards for Quality Management Systems
Statistical Process Control.
Six Sigma Breakthrough Improvement
14+ years of quality system experience - Diploma in Total Quality Management TQM - Master business administration at Arab academy
Omar Adel Younes Mahmoud
Operation Excellence Unit Head
10+ Years of Pharma Experience, LSSBB, MQM, TOT