What is CMQ?

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) leads and champions process improvement initiatives—that can have regional or global focus—in various service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Who Should Attend?

You must have three years of on-the-job experience in a decision-making position, defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome.

The tools in this course will be very beneficial for

• • Pharmacists

  • All Engineers
    
    

Course Topics:

I. Leadership

II. Strategic Plan Development and Deployment 

III. Management Elements and Methods

IV. Quality Management Tools

V. Customer-Focused Organizations

VI. Supply Chain Management

VII. Training and Development

Download Course Flyer

Speaker

Wesam Al-Okabi

HR Manager

 Training Programs Senior designer  in WE and specialized trainer in the Field of Management, HR and Soft Skills with a professional trainer membership from Leadership Development Center, IBDL and the International Board of  Certified Trainers (IBCT)

Speaker

Peter Nagi

Quality Manager

                   14+ years of quality system experience - Diploma in Total Quality Management TQM - Master business                                          administration at Arab academy

Speaker

Omar Adel Younes Mahmoud

Operation Excellence Unit Head       

                   10+ Years of Pharma Experience, LSSBB, MQM, TOT

Speaker

Marwa Ahmed Khalaf

Program Manager at Telecom Egypt

MBA, Prince II, SMAC, SECC Agile, Advanced PMP, Business analysis