Total quality management TQM

TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization

Who Should Attend?

You must have 1 year of on-the-job experience in a process, The tools in this course will be very beneficial for:

      Pharmacists

      All Engineers

      Bankers

      Hotel& Hospital staff

Course Topics:

·      Quality Systems

·      Quality models and theories

·      Standards for Quality Management Systems

·      Statistical Process Control.

·      Six Sigma Breakthrough Improvement

·      Lean Manufacturing

·      Project Management

Number of Sessions:

 10 Sessions

Speakers

Peter Nagi

Quality Manager

                    14+ years of quality system experience - Diploma in Total Quality Management TQM - Master business                                          administration at Arab academy

Omar Adel Younes Mahmoud

 Operation Excellence Unit Head

                10+ Years of Pharma Experience, LSSBB, MQM, TOT

Speaker

Marwa Ahmed Khalaf

Program Manager at Telecom Egypt

MBA, Prince II, SMAC, SECC Agile, Advanced PMP, Business analysis